Privacy Policy

Last updated: February 2026

1. Introduction

Leffel Consulting LLC ("Company", "we", "us", or "our") operates Faithfully Learn (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

  • Account Information: Name, email address, password
  • Profile Information: Display name, bio, profile picture
  • Learning Data: Module enrollments, progress, quiz answers, certificates earned
  • Creator Content: Modules, lessons, quizzes, and media you create and publish
  • Payment Information: Credit card details (processed by our payment processors)
  • Communication Content: Messages, reviews, and support requests

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and location data
  • Usage patterns and feature interactions
  • Learning analytics (time spent, completion rates)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Track your learning progress and issue certificates
  • Process purchases and creator payouts
  • Personalize your learning experience and recommendations
  • Send administrative notifications and learning reminders
  • Respond to support requests
  • Detect and prevent fraud or abuse
  • Generate anonymized analytics
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure (Microsoft Azure)
  • Regular security audits and updates
  • Access controls and authentication
  • PCI DSS compliance for payment processing

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate the Service (payment processors, hosting providers, email services)
  • Content Creators: Anonymized analytics about learner engagement with their modules
  • Organizations: If enrolled through an organization, your progress may be visible to organization administrators
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Organization and Learner Data

Organizations using our Service for curriculum management are data controllers for their members' learning data. We process this data on their behalf and:

  • Only use learner data as directed by the organization
  • Provide tools for organizations to manage their members' privacy
  • Allow data export and deletion upon request

7. Children's Privacy (COPPA)

Our Service may include content suitable for younger audiences. We do not knowingly collect personal information from children under 13 without parental consent. Organizations and parents are responsible for obtaining appropriate consent for minor users. If we learn we have collected information from a child under 13 without consent, we will delete it promptly.

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Export your data in a standard format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@faithfullylearning.com.

9. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can manage cookie preferences through your browser settings.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Learning progress and certificates are retained indefinitely unless you request deletion. After account closure, we may retain certain information as required by law.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: